HLT23215 Certificate II in Health Support Services in Schools

Do you want a career in Healthcare?

A dedicated pathway for students interested in pursuing a career in health

Healthcare is one of the largest industries in Australia, and a variety of administration positions are opening up in this field.

Start your career in the health care sector with this entry-level course and develop the basic skills and knowledge needed to work within a variety of health environments in support roles or gain the foundation skills you need to undertake further study in the industry, as this qualification is an ideal pathway to higher qualifications in aged care, individual support, or nursing to name a few.

Career opportunities in roles such as Health Services Assistant, Orderly, Health Support Services Worker, Ward Assistant, Nurse’s Aide. 

Kickstart your rewarding career with a Medical Administration Training (MAT) qualification.

Download the Course Guide here.

FAQ's (Frequently asked questions)

Do you have specific or start dates? No. You can enrol and get started anytime.

Are there class minimum requirements? No. We are happy to help individuals or groups achieve their educational goals.

How is the course delivered? 100% online – Students login to our easy to use eLearning hub and work on the course anywhere, anytime.

What support is offered to me?  All students are assigned a dedicated qualified trainer to provide guidance and a student administration support officer who will do progress check-ins and assist with the learning journey.

What equipment do I need? You will need access to email and a computer with Microsoft Office 2010 or equivalent, a good internet connection and run the most updated version of your browser, like Firefox or Chrome.

Do you offer Recognition of Prior Learning (RPL)? Yes, however we usually find that grade 11 & 12 students haven’t yet completed sufficient study or employment that can be used towards RPL.

Is there a work placement component? No.

What are the advantages of doing a Certificate ? This qualification can help you transition into employment in a variety of health support roles or be used as a gateway to further studies.



There are no formal prerequisites for this qualification however basic computer skills are required.


There are five ACSF Indicator levels. 1,2,3,4,5 Click here to view.

This course requires students to have foundation skill level: Numeracy 2, Learning 2, Writing 2, reading 2, Oral 2 in English. All students will be assessed on their Language, Literacy and Numeracy (LLN) on enrolment.


Courses usually take 12-24 months to complete, depending on the type of training schedule undertaken by the student. Students study from anywhere, anytime. As this is a flexible learning program students can complete much sooner if they desire.


You can start as soon as your enrolment is processed! For more information, download the guide.


This course is a great combination of administration skills and health environment knowledge.

Here are the units you will study:
4 x Core Units:
CHCCOM005 – Communicate & work in health or community services
CHCDIV001 – Work with diverse people
HLTINF001 – Comply with infection prevention and control policies
HLTWHS001 – Participate in Workplace Health and Safety

8 x Elective Units
BSBADM101 Use business equipment and resources
BSBCUS201 Deliver a service to customers
BSBINM201 Process and maintain workplace information
BSBWOR202 Organise and complete daily work activities
BSBWOR204 Use business technology
CHCCCS010 Maintain a high standard of service
BSBITU201 Produce simple word processed documents
BSBMED301 Interpret and apply medical terminology


100% online – Students login to our easy to use eLearning hub and work on the course anywhere, anytime.


The full tuition fee is $2500. This includes absolutely everything! This course fee can be paid in full or we offer 12 month parent payment plans with weekly or fortnightly payment options.


This qualification is funded by the Queensland government under:

Vet in Schools (VETis) funding. 

To find out more click here


Complete our VETis funding application here

Ready for new career opportunities?