Certificate III Business Administration - (Medical) BSB31115

Our nationally accredited BSB31115 Certificate III Business Administration - (Medical) course is one of the most highly regarded courses available in Australia and is supported by the Australian Medical Receptionist Association (AMRA).

The healthcare sector is currently the largest employer and fastest growing industry in Australia and provides many financially rewarding, flexible and secure career opportunities. Completion of the Certificate III Business Administration will give you that employment edge when applying for administration positions in a variety of health settings including hospitals, medical practices and allied health.

Become qualified! This qualification is recognised throughout Australia and will provide you with the skills and knowledge you’ll need to work as a medical receptionist or health administrator.

A Certificate III Business Administration can open a world of opportunity within the health sector.

Start planning your future in health administration today


  • Are you returning to the workforce following a break in employment and interested in the flexible work opportunities available in the health industry?
  • Are you an administrator wanting to transition into the healthcare sector or currently working in another industry e.g. retail/hospitality and looking for a career change?
  • Already working in a health administration role but require deeper skills and knowledge in order to progress your career?
  • Working as a medical receptionist or health administrator and want to formalise your skills?

Whether you are looking for a new career opportunity in the healthcare sector or to upskill your existing role, this course is right for you.


This nationally recognised course consists of 13 units of competency (two core and eleven elective units).

Core unit(s):

  • BSBWHS201 Contribute to health and safety of self and others
  • BSBITU307 Develop keyboard speed and accuracy

Elective Unit(s):

  • BSBMED304 Assist in controlling stocks and supplies
  • BSBMED301 Interpret and apply medical terminology appropriately
  • BSBMED302 Prepare and process medical accounts
  • BSBMED303 Maintain patient records
  • BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
  • BSBADM307 Organise schedules
  • BSBWRT301 Write simple documents
  • BSBITU306 Design and produce business documents
  • BSBITU304 Produce Spreadsheets
  • HLTINF001 Comply with infection prevention and control policies and procedures
  • CHCCCS010 Maintain a high standard of service


Students are given up to 24 months to complete this course but through self-paced options, students can complete it much sooner. Download the guide for more information.


You can start as soon as your enrolment is processed! For more information, download the guide.


This is a distance-based online course but students have the option to receive hard copy learning and assessment materials as an alternative to online study should they desire. Of course, all our support services are provided as needed.  For more information, download the guide.


This course is subsidised for eligible Queensland residents through the Certificate 3 Guarantee program. Eligibility criteria applies. View our funding page for more details.

Funded co-contribution fee Non-concessional $1080 (payment plans available)

Funded co-contribution fee Concessional $550


Enrolment and Administration Fee $500 – payable on enrolment

Training Fees – $2850 (payment plans available)

Download the guide for more information.

Download our comprehensive guide to find everything you need to know such as course fees, entry requirements and career outcomes.

Become job ready with Medical Administration Training and our nationally recognised health administration training. We are “the specialist in health related courses” and have been delivering Medical Reception & Health Administration courses around Australia for the past 12 years.

If you would like any more information regarding this nationally recognised qualification please contact us on 1300 887 082 or info@medtrain.com.au.

Get job ready upon the completion of our course, enrol today and start your future!

Register Now

Ready for new career opportunities?