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With so many financially rewarding, flexible and secure career opportunities within the administrative healthcare sector, this course is designed to equip you with the valuable practical skills to get you started or recognised in this growing industry.
Keeping up to date is essential!
If you are working in a health environment or wish to, it is important that you have the skills to identify and manage difficult situations and people confidently.
Our nationally accredited and industry supported Healthcare Essentials course is a great way to gain or refresh your knowledge. You will find the Healthcare Essentials course most beneficial to you if you have completed a medical reception or terminology course and want to learn more, or currently work in the industry.
- Nationally Accredited! We are a privately owned Australian based Registered Training Organisation (RTO) supported by the Australian Government
- Study when you want! Access your course content anytime, anywhere, from the comfort of your own home or workplace
- Great employment opportunities. Trained administration staff and receptionists are increasingly required by doctors, hospitals and many other health practitioners
- Student support by fully qualified trainers
- Flexible Learning! Select a study method that works for you.
With the healthcare sector being the largest employer and fastest growing industry nationwide, doctors, nurses and allied health professionals within the industry need professionally trained staff to support them.
Our nationally accredited and industry supported Healthcare Essentials course covers the valuable practical skills that will help you get started or recognised in the healthcare sector, regardless of if you are new to the industry, are looking for a change or simply need to refresh or upskill.
Speaking, listening, reading, writing and using numbers in a variety of practical ways underpins workplace skills. Sound language, literacy and numeracy skills are required to complete this course. You will need a Year 10 standard of English reading, writing and mathematics as well as basic computing skills and access to a computer to complete this course.
CHCCCS020 RESPOND EFFECTIVELY TO BEHAVIOURS OF CONCERN
This nationally recognised unit is suitable for staff that are required to handle difficult incidents and respond effectively to concerning behaviours of people. Learn how to identify behaviour, plan and apply responses and report and review incidents.
HLTINF001 COMPLY WITH INFECTION PREVENTION AND CONTROL POLICIES AND PROCEDURES
In this nationally recognised unit you will learn how to manage different situations involving infections, the standard procedures for infection control and how to identify and assess risks and hazards.
CHCCCS010 MAINTAIN A HIGH STANDARD OF SERVICE
In this nationally recognised unit you will learn how to establish a rapport with clients, use effective communication, appropriately manage and minimise aggression, take action to resolve conflict and respond and deal with complaints.
As there are no set intake dates for our Healthcare Essentials course, you can enrol and start studying at any time that suits you.
The total fee for this course is $590. Payment can be made in full or via an interest-free weekly payment plan commencing upon enrolment: $150 on enrolment plus 8 x weekly payments of $55. Payment plan information can be found here.
All students are allocated up to 16 weeks for course completion, however as this is a self-paced course you can complete your course in much less time should you wish.
As a general guide we recommend a commitment of 6-8 hours per week.
Absolutely! Medical Administration Training delivers fully accredited training in Certificate III up to Diploma level qualifications in Health Administration.
We also have a number of industry specific short courses on offer. All our successful students are offered further discounts on our courses (not applicable for funded courses).