Find out more about our training services

How long has Medical Administration (MAT) been providing training services?

Medical Administration Training (MAT) was established in 2004.

Are your courses nationally recognised?

Yes, we are an Australian owned and run private Registered Training organisation and provide nationally recognised training for the Health Administration sector.

Can I pay off a qualification or course with a payment plan?

Yes, our courses with a charge of $650 or more offer a payment plan option.

Am I eligible for funding?

The VET Investment plan provides eligible Queenslanders with access to government subsidised training in Certificate III, Certificate IV and Diploma level priority training areas. Employment status does not matter, you can obtain funding and do one of our courses if you are a school leaver, mature aged, job seeker or working.

With one of Medical Administration Training’s courses there’s never been a better opportunity to become qualified and advance your career, re-enter the workforce, or even retrain and take your career in an exciting new direction.

To check your eligibility Click Here

Are your courses Centrelink approved?

Most of our courses (excluding Diploma’s) are Centrelink approved (conditions apply).  You will need to apply directly to Centrelink for information.  Our Centrelink Approval Number is 4P689.

I haven’t studied for years, can I still do one of your courses?

Yes, many of our students are return to work Mums or mature aged workers looking for a change. We will support you through every step of your course.

I am in my 50’s and I am concerned I am too old to get a job

The health industry is one of the few industry that actually value your life skills and your maturity is definitely no barrier to gaining employment.  Many practices are staffed with mature aged women – they bring other skills such as their overall life skills, communication skills etc. Look around your local medical centres and see the age range of the receptionists employed in those Practices. We think that will best answer your concerns.

Are there any prerequisites for enrolling in a course?

Yes, check the course guide.

Is "on the job" training a component of my course?

Most of our courses do not require “on the job” training

However if you wish to complete a Diploma level qualification you must be working in a health administration role.

Which course is right for me?

For many people, going back to study after being out of formal schooling for a while can be daunting. This is an introduction into courses and qualifications offered by Medical Administration Training (MAT) at each qualification level.


Short courses offered by MAT provide very specific training, and are usually designed to perform particular skill sets within an occupation. These courses are nationally recognised and are usually one or more accredited units of competencies (study modules) out of a certificate level qualification.  Short courses are great for professional development and upskilling or as an entry level study option for those with some but not all the skills required for specific job roles.

  • Short courses can usually be completed in 2 – 16 weeks (varies for each course).
  • You will receive a statement of attainment listing the units of competencies you have successfully completed.  These units of competencies can be used towards credit transfer into qualification courses should students decide to continue their studies.

Certificate III Qualifications

Certificate III level courses are a great way to get started on your career journey. These courses are designed to help you enter a role with the skills and knowledge needed.

The purpose of the Certificate III qualification type is to qualify individuals who apply a broad range of knowledge and skills in varied contexts to undertake skilled work and as a pathway for further learning.

  • Certificate III qualifications typically requires 1-2 years of study
  • Our certificate III level courses usually contain 13 accredited units of competencies (study modules)
  • You will receive a Certificate and record of results when you have successfully completed.

Certificate IV Qualifications

Certificate IV courses are typically designed for people looking to move into supervisory positions and are ideal if you are looking to advance your career or as a pathway to further education.

The content delivered in a Certificate IV is mostly factual and technical, with less emphasis placed on theoretical knowledge.  Study at this level will enable you to develop a broad knowledge base of specialised skills and to apply the knowledge and skills in varied contexts.

  • Certificate IV qualifications typically requires 1-2 years of study
  • Our certificate IV level courses usually contain 14 accredited units of competencies (study modules)
  • You will receive a Certificate and record of results when you have successfully completed.


A diploma provides you with a deeper understanding of a particular area of knowledge.  Many of our students studying our Diploma of Practice Management have been in Healthcare Administration roles for at least 5 years and they have either decided that they want to formalise their current skills, or have chosen to upskill themselves to ensure that they have the competitive edge over their colleagues or as a pathway to further study.

  • The duration of a diploma is 1-2 years.
  • Our Diploma level courses usually contain 15 accredited units of competencies (study modules)
  • You will receive a Diploma and record of results when you have successfully completed.

What is the difference between your Certificate III in Business Administration (Medical) course and your Certificate III in Health Administration?

Both courses are a great option as an entry level qualification into health administration and contain a number of identical subjects.  Most people opt for our Certificate III in Business Administration (Medical) course when they are either lacking computer skills or have never worked in an administration or reception role.

How fast can I complete my short course?

All of our home study courses are self-paced so this really depends on your other commitments, your prior work experience, and your dedication to complete.

For full-time study, most students can complete their short courses in approximately 2-4 weeks, while students who need to schedule study around their work and family commitments will usually take up to 8 weeks to achieve their qualification.

We understand that sometimes life just gets in the way, so we allocate an 8 week period for you to complete your short course with us.

How fast can I complete my qualification?

For full-time study, most students can complete their qualification in approximately  6 -12 months, while students who need to schedule study around their work and family commitments will usually take up to 24 months to achieve their qualification.

We understand that sometimes life just gets in the way, so we allocate a 24-month period for you to complete your qualification with us.

Am I guaranteed a job once I finish my course?

Completing one of our courses will certainly improve your job prospects but does not guarantee you a job.

All students who successfully complete a certificate qualification or Medical Reception course will receive free a 1 year membership (valued at $70) into the Australian Medical Receptionist Association (AMRA).

AMRA offer a range of career support services to ensure you are ‘job ready’,  These include a discounted resume review service, a member’s only jobs board, professional development to enhance your career prospects and other member discounts and benefits.

Our successful students also receive a free Careers Guide.  This guide is full of useful information and tips on how to prepare your resume, looking for work in the health industry, plus strategies to assist you to perform your best at interview. A great resource!

Can I gain academic credit for recognition of previous studies?

Yes, Medical Administration Training recognises other qualifications issued by other RTO’s. Application for mutual recognition of qualifications must be made in writing, together with evidence of completed units of competency.

What type of assessment activities can I expect?

Our assessments are competency based so relax no test with a pass or fail result.  Assessment is usually carried out via a combination of  written questions, activities and projects.

What if I fail a unit?

We’ll do our best to help you succeed.

In competency based training there is no Pass or Fail.  Students demonstrate competence.  We allow students three attempts of each assessment and your Trainer will always provide you with feedback to guide you.

What are the benefits of training?

Training has many benefits, you acquire new skills, keep up with industry changes, build self-esteem, become more able to perform in your current role or gain employment.

In today’s competitive job market you need to gain that employment edge over others to get that promotion or new career. Increasingly, employers are looking for candidates that standout, what better way than by gaining a qualification.

Why should I choose to study with MAT?

We’re passionate educators and are “the specialist in health related training” and have been delivering Medical Reception and Health Administration courses around Australia for the past 14 years.

How do I enrol and how long will it take until I can get started?

If you’re ready to get started, visit our website, Click on Register Now, select your course and complete the easy online registration form.

We usually have students enrolled and ready to go in less than 3 business days.  You can always call us 1300 887 082 if you need assistance.

These are some of the questions that we’re often asked and their answers. If you can’t see your question here, please don’t hesitate to

  Contact us

Ready for new career opportunities?