Frequently Asked Questions

Can I get recognition for previous study or experience?

Yes, you can. Medical Administration Training’s policy is to provide what is known as RPL (Recognition of Prior Learning). To be considered for RPL, you must supply evidence to Medical Administration Training relating to one or both of the subjects you believe you may be exempt from studying on the basis of previous experience or study. The organisation’s standard enrolment fee of $595 for the units of competency will be levied by Medical Administration Training for this assessment of your application. The advantage for any person successful with RPL is the time saved from attending class for that particular unit. Please note that exemption tests are based on the set assessment and outcomes for the unit which your experience statements are applied against. From the receipt of an application for RPL the response will be advised within fourteen days.

What type of learning and assessment activities can I expect?

Our programme incorporates the use of role plays and workplace simulations, as well as verbal and written assessments. Students attending training at a venue will also be required to review coursework materials and complete exercises in their own time (approximately two to three hours per week).

Can I gain academic credit for recognition of previous studies?

Yes, Medical Administration Training recognises other qualifications issued by other RTO’s. Application for mutual recognition of qualifications must be made in writing, together with evidence of completed units of competency. Medical Administration Training will determine an outcome for recognition within fourteen days of receipt of application.

What if I miss a class?

Generally, we find this is an exceptional circumstance as attendance at class is a requirement for the achievement of competency. However, because assessment is conducted and completed on a weekly basis, you may attend a subsequent course within a 4 month period at no financial or academic loss (usually the next month) which addresses that assessment.

What type of jobs can I apply for once I have done the course?

You will be qualified to apply for positions in medical centres, specialist practices, hospital administration, allied health areas such as podiatrists, physiotherapy practices, dentists etc giving a vast array of employment opportunities.

Are there any prerequisites for enrolling in a course?

It is recommended that you have an average level of written and spoken English and numeracy to successfully complete the units of competency within the qualification. Should you be identified as experiencing difficulties with these skills, then M.A.T. will provide you with information and guidance regarding how to gain these skills to successfully complete the course.

Our Commitment to Access and Equity

Medical Administration Training is committed to inclusivity and this includes the training of women, the training of people with disabilities, the training of single parents, the training of people from non-English speaking backgrounds, and Indigenous Australians. No client will be disadvantaged on any of the following grounds.

  • Religion
  • Gender
  • Race
  • Sexual Preference

Medical Administration Training supports Equal Employment Opportunities (EEO) in all areas of business endeavour.

Will this course get me a job as a medical receptionist?

With our ever increasing population in Australia the demand for trained medical receptionists is consistently very high. As an exclusive offer from Medical Administration Training, all students who successfully complete one of our courses receive free membership (valued at $70) into the Australian Medical Receptionist Association (AMRA) giving you access to their resume preparation service and medical receptionist positions for members only on their website as well as discounted  professional development opportunities within the health industry

I am in my 50’s and I am concerned I am too old to get a job

The health industry is one of the few industry that actually value your life skills and your maturity is definitely no barrier to gaining employment.  Many practices are staffed with mature aged women – they bring other skills such as their overall life skills, communication skills etc. Look around your local medical centres and see the age range of the receptionists employed in those Practices. I think that will best answer your concerns.

Who completes the Medtrain courses?

There is a predominantly female workforce within the health administration industry and flexibility in work hours or job sharing is common.

The most represented groups who complete our courses are:

  • Mums returning to the workforce.
  • People working in aged care who would like to transition to an administration role but stay within the health industry.
  • Others who have great customer service skills from their experience in retail or hospitality.
  • Administrators from other industries who would like to transition into a health environment

If you have further questions about any of our courses or qualifications, contact us on 1300 887 082 or

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