Staff and trainers

Medical Administration Training is the leading training provider within the medical/health industry offering medical reception courses, plus qualifications in Business Administration (Medical), Health Administration and now also offering Diplomas in Practice Management and Leadership and Management as well as a variety of professional development stand alone units.

Our trainers and assessors are leaders in their field and currently work within the industry. This ensures students receive the most up to date information relevant to their workplace and ‘become job ready’.

Ann McFillin – Director

My experience in the health industry began many years ago as a nursing student at the Royal Brisbane Hospital. After a number of years I left nursing and spent time caring for my young family. The urge to return to nursing saw me complete a Bachelor of Nursing degree and from there, I progressed to a Master of Nursing qualification.

During my time at university I developed a love of teaching. As a result, I began working as a Clinical Facilitator for a number of universities and TAFE colleges. I experienced an enormous amount of satisfaction from passing on my knowledge and experience to students. As my passion for teaching continued to grow, I investigated the possibility of starting my own training company focusing on the health industry.

Medical Administration Training began operating as a Registered Training Organisation in 2004 in Brisbane and progressed in a short period of time to offer courses across Australia. Medical Administration Training has trained thousands of students over this period who have gone on to become successful employees within the health care industry.




Trish Bowering – Trainer

I deliver the Medical Terminology component of our Medical Receptionist course at our Strathpine venue. I’m also a Registered Nurse who is also qualified in Workplace Training and Assessment (Certificate IV).

My experience as an RN spans over 16 years and throughout those years I have worked in a variety of areas such as psychiatric, aged care, burns unit, emergency, acute general and medical units.  Over the last 10 years, I have worked as a Clinical Facilitator where I have been training and assessing student nurses for some of the major universities and TAFEs in Brisbane.

I also have significant experience as a lecturer in a variety of health care related streams. I pride myself on my professional approach and in sharing my knowledge with students in a variety of health care training settings. As a trainer I aim to ensure my students are able to easily gain an understanding of the context of their subjects.


 Lorraine Lane – Trainer

I am currently employed as a PA in a private hospital, and have been working for M.A.T as a Medical Reception trainer in Melbourne at various locations for over 7 years. I am a fully qualified accredited Trainer (Cert IV in Workplace Training and Assessment).

I bring over 30 years’ experience within the medical industry in various roles. I have worked as a GP medical receptionist, in specialist rooms, in hospital receptions and have also worked for The Health Insurance Commission for a number of years managing a Medicare / Medibank Private Branch Office. My hands on experience and extensive knowledge of this industry are valuable tools for students to gain insight into real industry practices and examples.

I also have a true passion for assisting students to excel in their chosen profession.


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