BSB30120
Certificate III in Business (Medical Administration)
Gain the essential skills and knowledge to excel in the dynamic world of medical administration by studying a Certificate III in Business (Medical Admin).
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Total of
8 Modules
Full time or
Part time
Funding
available
Certificate on
Completion
Nationally
recognised
Course Overview
Course Highlights
User-friendly eLearn access
Dedicated Student Support Team
Payment & Funding Options
Personal & Professional Growth
Enhanced Employability & Career Opportunities
A BSB30120 Certificate III in Business (Medical Admin) is perfect for those wishing to enter various business administration jobs within the medical industry. Our flexible, online business course is ideal for job seekers, those craving a career change, or anyone looking to upgrade their existing business qualifications.
Apply NowQuick Facts
Duration
Part time 16 months
Full time 8 months
(finish earlier if you wish)
Delivery
Online with 24/7 access to your course
Fees
$1500
Study from $43 per week
Funding
Start Date
Any time!
Download Course GuideCourse Outcomes
What you’ll learn
Via a combination of essential theory and practical course work, you will learn how to:
What you’ll earn
Upon successful completion of your BSB30120 Certificate III in Business (Medical Administration) course, you’ll receive a Nationally Recognised Certificate and you will gain the skills and knowledge to work in a variety of roles. Here are some examples of employment opportunities you will be eligible to apply for once you have completed this course.
Explore and develop a wide range of business skill sets to support your success in business services jobs
Develop soft skills like critical thinking, effective communication, and organisational skills
Explore current business topics like sustainability, inclusive work practices and safety
Support the daily operations of a healthcare facility
Interpret and apply medical terminology appropriately
Understand and maintain WHS practices
Efficiently prepare and process medical accounts
Maintain and handle confidential patient records
Effectively work and communicate with diverse groups of people
Design and produce business documents
Medical Receptionist at a General Practice
Medical Receptionist at an Allied Health facility i.e. dietician, physio, chiropractor clinic etc.
Medical Receptionist in Specialist rooms i.e. dermatologist, cardiologist, IVF clinic etc.
Receptionist (any industry)
Office administrator (any industry)
Admission Requirements
Be able to obtain a Unique Student Identifier (USI) view Click here.
All applicants 16 years and over are welcome.
Written permission from a parent/ guardian is required for individuals under the age of 18 years of age.
There are no formal entry requirements for this course, however to complete this course you will need:
A computer with a built-in microphone (common on most modern desktops and laptops), internet access, and an up-to-date browser.
Access to a word processing program e.g. Microsoft Word
Basic computer skills, including internet navigation, word processing, and file uploading/downloading.
Appropriate proficiency levels in reading, writing, oral communication, and numeracy as outlined in the Australian Core Skills Framework (ACSF) for their chosen course. Click here.
Course structure & fees
COURSE SUBJECTS
In this Nationally Recognised course you will complete 8 modules that consist of 13 units of competency (six core and seven elective units).
This unit is the most important unit of any medical reception course in preparing you for the workplace. These subjects look at medical records and medical accounts and ways to protect the privacy and confidentiality of patients, and how to prevent and address them. You will be taken on a journey of how to dissect difficult medical words and how to use prefixes, root words and suffixes, to decipher what they mean. Unit(s):
- BSBMED301 Interpret and apply medical terminology appropriately
- Medical Reception Module – Clustered unit consisting of:
- BSBMED302 Prepare and process medical accounts
- BSBMED303 Maintain patient records
- BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
*Include access to and use of the specialised medical software package Clinic to Cloud as well as tutorials in Best Practice and Pracsoft
These subjects look at the important skill that is needed in all medical admin job roles. Communication is at the heart of how we interact with one another. Understanding how to communicate effectively can therefore have positive benefits in a medical practice and life. Medical reception staff also need to have a positive approach to their role as they create first impressions with patients. Unit(s):
- BSBTWK301 Use inclusive work practices
- Communication Module – Clustered unit consisting of:
- BSBCRT311 Apply critical thinking skills in a team environment
- BSBXCM301 Engage in workplace communication
This module provides the skills and knowledge required to design and produce various simple business documents.
- Documents Module – Clustered unit consisting of:
- BSBTEC301 Design and produce business documents
- BSBWRT311 Write simple documents
Work health & safety policies, procedures and compliance are the focus of all Medical Practices. These subjects provide an understanding of safety responsibilities and requirements. It covers workplace evacuations as well as identifying relevant safety training and procedures that may be required. It also looks at ways to improve and support personal well-being in the workplace by managing stress and work priorities. Unit(s):
- BSBWHS311 Assist with maintaining workplace safety
- Wellbeing Module – Clustered unit consisting of:
- BSBPEF201 Support personal wellbeing in the workplace
- BSBPEF301 Organise personal work priorities
The overall aim of this subject is for students to be able to identify improvements and apply “green” practices that benefit the business as well as the environment.
Unit(s):
- BSBSUS211 Participate in sustainable work practices
COURSE ASSESSMENT ACTIVITIES
MAT’s assessment approach is competency-based, which means you need not worry about a once off pass or fail outcome. During the course, our trainers use various methods to evaluate your abilities, such as:
- Short answer questions
- Scenarios for you to read and respond to
- Role play activities (video evidence required)
- Simulated tasks
Medical Administration Training (MAT) understands the importance of practical experience, so role-playing makes up some of the practical elements of your assessments. MAT believes that you can benefit from undertaking role-playing activities throughout your studies. Not only are they fun and interactive, it gives you the opportunity to collaborate with other participants such as your family, friends or colleagues.
We allow each student to attempt each assessment up to three times. Our dependable trainers will support your learning journey by offering concise, written feedback to enhance your competencies.
COURSE DURATION
We allow a generous timeframe of up to 8 months full time or 16 months part time to complete your BSB30120 Certificate III in Business (Medical Administration) course. Our flexible, online learning platform and reliable guidance ensures you achieve your goals at your own pace.
COURSE EQUIPMENT
As an online program designed for distance learning, you can access fully accredited course material from any location and at any time. Students have the flexibility to participate and complete coursework using a desktop computer or laptop; some course work may be completed via mobile devices.
To access your course content, you will need the following:
- An updated browser like Chrome or Firefox.
- Access to Microsoft Office.
- A reliable internet connection.
- Functional audio (microphone) and, if required, a camera or webcam on your desktop or laptop.
RECOGNITION OF PRIOR LEARNING
You can apply for RPL and Credit Transfers at the time of enrolment or during the course. Please refer to our student handbook for further information.
COURSE COSTS
Total Course Costs: $1500
MAT provides opportunities for all individuals to pursue higher-earning positions through their preferred study methods. To make our courses more accessible, we offer interest-free flexible payment plans. You can pay your course fees up-front or in instalments. If you pay via instalments, an upfront payment of $50 is required at time of enrolment* plus 35 weekly payments of $43.
Further payment plan information can be found here.
FEE STRUCTURE
This course fee is made up of:
Non-Refundable Enrolment Fee: $50
Non-Refundable Administration Fee: $250
Course Unit Fee (x 13 Units): $92.30
TOTAL COURSE FEE PAYABLE: $1500
FUNDING AVAILABLE
The Queensland state government has demonstrated a notable dedication to enhancing the skills of the Queensland workforce. Consequently, individuals undertaking Medical Administration Training benefit from government incentives to pursue their training or find that their courses are substantially subsidised.
Major schemes include:
Queensland: Achieve your Certificate III in Business (Medical Administration) without breaking the bank. Complete this course for as little as $250 (payment plan available). Eligible Queensland residents may be approved for funding via the QLD Government’s Skills Assure Certificate 3 Guarantee program. Eligibility criteria apply. Click here to learn more.
LEADING STUDENT SUPPORT PROGRAM
Study
Resources
FREE STUDENT
Planner
Student
Support
Credit
Transfer
MAT recognises that embarking on an online learning program or resuming studies can be a daunting endeavour. That’s why our Student Support team is here to assist you every step of the way, starting from the moment you enrol. They will guide you in accessing our exceptional Learning Management System (LMS), address any general enquiries, and provide friendly guidance throughout each process.
We offer multiple communication channels, including phone, email, and LMS, to ensure you receive prompt assistance wherever and whenever needed. So whether you are beginning a traineeship for the first time or returning to studies later in life, you can rely on MAT’s unwavering support.
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