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Use code BFC3 when enrolling and pay just $1100. Or, choose the payment plan option and pay $0 upfront and spread the cost over 30 weekly instalments of $37.
A BSB30120 Certificate III in Business (Medical Admin) is perfect for those wishing to enter various business administration jobs within the medical industry. Our flexible, online business course is ideal for job seekers, those craving a career change, or anyone looking to upgrade their existing business qualifications.
Part time 16 months
Full time 8 months
(finish earlier if you wish)
Online with 24/7 access to your course
Fees & Funding
Interest free payment plans
What you’ll learn
Via a combination of essential theory and practical course work, you will learn how to:
What you’ll earn
Upon successful completion of your Certificate III in Business (Medical Admin), you’ll be qualified to work in the following job roles:
Explore and develop a wide range of business skill sets to support your success in business services jobs
Develop soft skills like critical thinking, effective communication, and organisational skills
Explore current business topics like sustainability, inclusive work practices and safety
Support the daily operations of a healthcare facility
Interpret and apply medical terminology appropriately
Understand and maintain WHS practices
Efficiently prepare and process medical accounts
Maintain and handle confidential patient records
Effectively work and communicate with diverse groups of people
Design and produce business documents
Medical Receptionist at a Medical Practice
Medical Receptionist at an Allied health facility i.e. dietician, physio, chiropractor clinic etc.
Receptionist (any industry)
Office administrator (any industry)
Medical Secretary in Specialist Rooms
Course Entry Requirements
While there are no official prerequisite requirements for enrolling in this course, we highly recommend that you have:
Language, Literacy and Numeracy (LLN) capabilities equivalent to Australia's Year 10 certificate.
An interest in the Business and Healthcare industry.
Proficiency in basic word processing, downloading and saving documents, sending emails and navigating the internet.
Self-motivation and drive to complete coursework.
The ability to prioritise tasks and effectively manage time.
All of the above confirmed on enrolment via our Course Suitability Questionnaire, which assesses your choice of study, computer skills, Language, Literacy and Numeracy levels, motivation and expectations for the course.
To view the required Australian Core Skills Framework ACSF levels, Click here.
Course structure & fees
In this Nationally Recognised course you will complete 8 modules that consist of 13 units of competency (six core and seven elective units).
This unit is the most important unit of any medical reception course in preparing you for the workplace. These subjects look at medical records and medical accounts and ways to protect the privacy and confidentiality of patients, and how to prevent and address them. You will be taken on a journey of how to dissect difficult medical words and how to use prefixes, root words and suffixes, to decipher what they mean. Unit(s):
- BSBMED301 Interpret and apply medical terminology appropriately
- Medical Reception Module – Clustered unit consisting of:
- BSBMED302 Prepare and process medical accounts
- BSBMED303 Maintain patient records
- BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
*Include access to and use of the specialised medical software package Clinic to Cloud as well as tutorials in Best Practice and Pracsoft
These subjects look at the important skill that is needed in all medical admin job roles. Communication is at the heart of how we interact with one another. Understanding how to communicate effectively can therefore have positive benefits in a medical practice and life. Medical reception staff also need to have a positive approach to their role as they create first impressions with patients. Unit(s):
- BSBTWK301 Use inclusive work practices
- Communication Module – Clustered unit consisting of:
- BSBCRT311 Apply critical thinking skills in a team environment
- BSBXCM301 Engage in workplace communication
This module provides the skills and knowledge required to design and produce various simple business documents.
- Documents Module – Clustered unit consisting of:
- BSBTEC301 Design and produce business documents
- BSBWRT311 Write simple documents
Work health & safety policies, procedures and compliance are the focus of all Medical Practices. These subjects provide an understanding of safety responsibilities and requirements. It covers workplace evacuations as well as identifying relevant safety training and procedures that may be required. It also looks at ways to improve and support personal well-being in the workplace by managing stress and work priorities. Unit(s):
- BSBWHS311 Assist with maintaining workplace safety
- Wellbeing Module – Clustered unit consisting of:
- BSBPEF201 Support personal wellbeing in the workplace
- BSBPEF301 Organise personal work priorities
The overall aim of this subject is for students to be able to identify improvements and apply “green” practices that benefit the business as well as the environment.
- BSBSUS211 Participate in sustainable work practices
COURSE ASSESSMENT ACTIVITIES
MAT’s assessment approach is competency-based, which means you need not worry about a once off pass or fail outcome. During the course, our trainers use various methods to evaluate your abilities, such as:
- Short answer questions
- Scenarios for you to read and respond to
- Role play activities (video evidence required)
- Simulated tasks
Medical Administration Training (MAT) understands the importance of practical experience, so role-playing makes up some of the practical elements of your assessments. MAT believes that you can benefit from undertaking role-playing activities throughout your studies. Not only are they fun and interactive, it gives you the opportunity to collaborate with other participants such as your family, friends or colleagues.
We allow each student to attempt each assessment up to three times. Our dependable trainers will support your learning journey by offering concise, written feedback to enhance your competencies.
We allow a generous timeframe of up to 8 months full time or 16 months part time to complete your BSB30120 Certificate III in Business (Medical Administration) course. Our flexible, online learning platform and reliable guidance ensures you achieve your goals at your own pace.
As an online program designed for distance learning, you can access fully accredited course material from any location and at any time. Students have the flexibility to participate and complete coursework using a desktop computer or laptop; some course work may be completed via mobile devices.
To access your course content, you will need the following:
- An updated browser like Chrome or Firefox.
- Access to Microsoft Office.
- A reliable internet connection.
- Functional audio (microphone) and, if required, a camera or webcam on your desktop or laptop.
RECOGNITION OF PRIOR LEARNING
You can apply for RPL and Credit Transfers at the time of enrolment or during the course. Please refer to our student handbook for further information.
Total Course Costs: $1800
MAT provides opportunities for all individuals to pursue higher-earning positions through their preferred study methods. To make our courses more accessible, we offer interest-free flexible payment plans. You can pay your course fees up-front or in instalments. If you pay via instalments, an upfront payment of $150 is required at time of enrolment* plus 33 weekly payments of $50.
Further payment plan information can be found here.
*Non-refundable enrolment and administration fee applies.
Both the state and federal levels of the Australian government have demonstrated a notable dedication to enhancing the skills of the Australian workforce. This commitment has established a comprehensive framework comprising various funding schemes and incentive programs. Consequently, individuals undertaking Medical Administration Training benefit from government incentives to pursue their training or find that their courses are substantially subsidised.
Major schemes include:
Queensland: Achieve your Certificate III in Business (Medical Administration) without breaking the bank. Complete this course for as little as $75. Eligible Queensland residents may be approved for funding via the QLD Government’s Skills Assure Certificate 3 Guarantee program. Eligibility criteria apply. Click here to learn more.
Skills Checkpoint for Older Workers: Eligible applicants who are aged over 40 years and wanting to re-skill or upskill may be eligible for the Skills Checkpoint for Older Workers funding through the Federal Government. Click here to learn more.
LEADING STUDENT SUPPORT PROGRAM
MAT recognises that embarking on an online learning program or resuming studies can be a daunting endeavour. That’s why our Student Support team is here to assist you every step of the way, starting from the moment you enrol. They will guide you in accessing our exceptional Learning Management System (LMS), address any general enquiries, and provide friendly guidance throughout each process.
We offer multiple communication channels, including phone, email, and LMS, to ensure you receive prompt assistance wherever and whenever needed. So whether you are beginning a traineeship for the first time or returning to studies later in life, you can rely on MAT’s unwavering support.