At Medical Administration Training (MAT) we understand the unique obstacles that come with studying virtually, and that’s why we offer a robust support system designed to help you thrive in your studies.
Your Go-To Team for Any Need
Our dedicated team of Student Support Officers is your one-stop shop for any questions, concerns, or roadblocks you encounter. They are available via email, phone, and live chat to provide prompt and informative assistance.
Proactive Support to Keep You on Track
We believe in preventing problems before they start. That’s why our Support Officers take a proactive approach, reaching out to offer guidance and support before you fall behind. They’ll help you stay organised, manage your time effectively, and overcome any challenges you face.
Tailored Study Strategies:
In search of personalised study tips and learning strategies? Our Support Officers analyse your individual needs, delivering customised advice to help you overcome challenges and excel in your course.
Clear and Helpful Assessment Feedback:
Our team of assessors are not just markers; they are education specialists who will provide you with constructive feedback on your assessments. They’ll help you understand your strengths and weaknesses, and they’ll offer guidance on how to improve your work.
Your Success, Our Priority:
We believe in the power of proactive support and are committed to providing you with the resources and guidance you need to thrive in your studies. You’re not just a student at MAT – you’re part of a collaborative learning community, and we’re here to ensure your success every step of the way. We work with you and support you from enrolment to graduation, offering a range of support and assistance options.
Course Orientation |
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 Policies & Forms |
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Starting at Medical Administration Training as an Online Student? We have all of the information you will need to get started. |
We’re committed to ensuring you have a positive online learning experience, that’s why we have a study support program that fits your needs. |
MAT has a range of wellbeing and AccessAbility support ensuring all students have equal opportunities. |
Read our related policy documents and find the forms you may require throughout your study with our Registered Training Organisation. |
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CHANGE ENROLMENT |
 CANCEL COURSE |
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Find out how to apply for Recognition of Prior Learning (RPL) and Credit Transfer |
We welcome all feedback, including complaints, compliments and suggestions. We’re committed to listening. Click here to provide feedback. |
Find out how to change your course duration, put your course on hold and extend your course. |
If you would like to withdraw from your course, or have questions about the withdrawal process, you’ll find the information here. |
