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Diploma of Practice Management

Elevate your career by obtaining our nationally recognised and accredited Diploma of Practice Management. Whether you’re a current health administrator seeking to enhance your skills or a practice manager looking to formalise your expertise, our online practice management course is designed to help you achieve your goals.

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hlt57715 diploma of practice management online course

Total of
14 Modules

Full time or
Part time


Certificate on


Course Overview

Course Highlights

Flexible, Online Learning

Dedicated Student Support Team

Payment & Funding Options

Personal & Professional Growth

Enhanced Employability & Career Opportunities

Are you looking to take the next step in your health administration management career? Then, you’ve come to the right place! Equip yourself with the perfect combination of healthcare, leadership, administrative and business management skills to confidently run the operations of a small to medium-sized medical or allied health practice.

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Quick Facts


Part time 24 months
Full time 12 months
(finish earlier if you wish)


Online with 24/7 access to your course

Fees & Funding

Interest free payment plans
Funding Available, Click Here

Start Date


Course Outcomes

What you’ll learn

By combining vital theory and practical course work, we will teach you how to:

What you’ll earn

At the end of your HLT57715 Diploma of Practice Management course, you will receive a nationally recognised Certificate and you will have gained the necessary knowledge and skills to boost your employability and management potential in healthcare. Practice Managers can pursue fulfilling careers in the following settings:

Manage the operations of a healthcare practice, including financial management, human resources, stock control and administration.

Implement strategies to ensure compliance with relevant regulations and standards in healthcare.

Develop and implement policies and procedures to enhance the efficiency and effectiveness of practice operations.

Coordinate patient services and facilitate communication between healthcare professionals, patients, and other stakeholders.

Analyse and evaluate practice performance, identifying areas for improvement and implementing appropriate strategies.

Provide leadership and guidance to staff members within the healthcare practice.

General Practice

Rehabilitation Centres

Aged Care Facilities

Allied Health Practices (e.g. osteopath, chiropractic)

Specialist Clinic (e.g. psychology clinic)

Course Entry Requirements

There are no formal entry requirements for this course.

MAT is committed to providing every enrolled student with the support they need to succeed in their studies. To ensure this, it is necessary for students to have a strong grasp of computer basics and to meet the appropriate proficiency levels in reading, writing, oral communication, and numeracy as outlined in the Australian Core Skills Framework (ACSF) for their chosen course. Click here.

All applicants 16 years and over are welcome.

Course structure & fees

For those needing to navigate diversity, manage staff, and lead teams, these subjects cover inclusion and equity, performance management, and leadership for team cohesion and growth.  Unit(s):

  • BSBLDR413 Lead effective workplace relationships
  • BSBMGT502 Manage people performance
  • CHCDIV001 Work with diverse people

This program is designed for individuals in a medical environment and focuses on three key areas:

  • Communication with a range of clients, using appropriate medical terminology.
  • Developing strategies for managing organisational systems to meet customer service standards.
  • Provide instructions and information to clients, proactively following up with clients, and coordinating care with other service providers.


  • BSBCUS501 Manage quality customer service
  • HLTADM010 Facilitate a coordinated approach to client care
  • BSBMED301 Interpret and apply medical terminology appropriately

In this program participants will learn how to identify and mitigate risks, develop and implement policies and procedures that meet legal and ethical requirements, create and maintain safe work environments, and manage stock levels effectively.

  • CHCLEG003 Manage legal and ethical compliance
  • HLTWHS004 Manage work health and safety
  • BSBRSK501 Manage risk
  • BSBMED304 Assist in controlling stocks and supplies

These subjects equip healthcare professionals with skills in billing and accounting systems, team financial management, and patient fee structures, referrals, and medical account preparation. Unit(s):


  • HLTADM004 Manage health billing and accounting system
  • BSBFIM501 Manage budgets and financial plans
  • BSBMED302 Prepare and process medical accounts

These subjects provide the skills and knowledge required to
provide information about infection prevention and control procedures, integrate those procedures into work practices and monitor workplace performance.

  • Infection Control Cluster
    • HLTINF007 Implement and monitor infection prevention and control standards, policies and procedures
    • HLTINF006 Apply basic principles and practices of infection prevention and control

Our assessment methodology is competency-based, which means you need not worry about completing tests that give a once-off pass or fail result.

Instead, we evaluate your abilities through various activities, including:

  • Short answer questions
  • Read and response scenarios 
  • Role-play activities (with video evidence required) 
  • Simulated workplace tasks
  • Samples of workplace documentation.

Medical Administration Training (MAT) understands the importance of practical experience, so role-playing makes up some of the practical elements of your assessments. MAT believes that you can benefit from undertaking role-playing activities throughout your studies. Not only are they fun and interactive, it gives you the opportunity to collaborate with other participants such as your family, friends or colleagues.

We allow every student up to three attempts for each assessment. Our reliable trainers will assist you throughout your learning journey by giving clear, written feedback to help you comprehend and improve your competencies.

Students are given a generous timeframe of up to 24 months to complete this Diploma of Practice Management. However, with the nature of online study, you can complete the course sooner if you wish. So, whether you prefer to take your time or accelerate your learning, our flexible learning environment and support will help you achieve your goals.

Our online course is designed for distance learning, allowing students to access fully accredited course material from anywhere at any time. You can participate from your desktop computer or laptop; you may even complete some coursework using mobile devices. 

To effectively participate and fully engage with the course material, you will need the following: 

  • A reliable internet connection
  • An up-to-date browser such as Chrome or Firefox
  • Access to Microsoft Office
  • Access to your own Practice Management Software.

RPL and Credit Transfer can be applied for at the time of enrolment or during the course. Please refer to our student handbook for further information.

Total Course Costs: $3500

Just like our study set up, our payment options are also flexible. You can pay your course fees up-front or in instalments. If you pay via instalments, an upfront payment of $50 is required at time of enrolment*, followed by  50 weekly payments of $70. Payment plan information can be found here.

*Non-refundable enrolment and administration fee.

Queensland and South Australia state governments have a strong commitment to upskilling the Australian workforce. This dedication has led to an extensive framework of funding schemes and incentive programs. As a result, participants in Medical Administration Training often receive government incentives to pursue training, or they discover that their courses are significantly subsidised.

Major schemes include:

Queensland: This course is subsidised for eligible Queensland residents through the Skills Assure Higher Level Skills program ‘funded by the Queensland Government’. Eligibility criteria apply. Click here to learn more.

South Australia: The South Australian Government Funding program subsidies this course for eligible South Australian residents or workers. Course costs start at $550 (payment plans available)! Eligibility criteria apply. Click here to learn more.

Keen to Enrol?

Download our Course Guide

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At Medical Administration Training (MAT), we understand that returning to study or embarking on an online learning journey can be intimidating. That’s why we prioritise our students’ success and offer comprehensive support every step of the way. From the moment you enrol, our student administration support team will be available to assist you through the enrolment process, provide access to our Learning Management System (LMS), and answer any general enquiries.

You can access our support team via multiple channels, including email, phone, and messaging your trainer in the LMS. This system ensures you can get the help you need when you need it, regardless of location. So, whether you’re returning to study or starting your online learning journey for the first time, you can trust that Medical Administration Training is here to provide the support you need on your career journey.

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