Quick Facts
Duration
Part time 24 months
Full time 12 months
Delivery
Online
Entry
Start any time
Overview
Are you thinking about advancing your career in health administration management? Well, you are on the right track.
The healthcare sector is currently the largest employer and fastest growing industry in Australia and provides many financially rewarding, flexible and secure career opportunities.
Doctors, hospitals and other health practitioners need advanced-level Administration Managers. Equip yourself with the leadership and management skills to confidently run the operations of a medical or allied health practice.
Get qualified and advance your career with our nationally accredited HLT57715 Diploma of Practice Management.
- Already working in a health administration role but need to enhance your skills and knowledge in order to progress your career?
- Working in a Practice Management role and want to have your skills formalised?
- Are you a high level administrator interested in the flexible work opportunities available in the health industry?
Course Content
This Nationally Recognised course consists of 15 units of competency (10 Core and 5 Elective units).
Communication is at the heart of how we interact with one another and our patients. Senior health administration staff are required to identify issues that may cause communication misunderstandings and solve complex customer complaints and system problems that lead to poor patient service. Unit(s):
- BSBMED301 Interpret and apply medical terminology appropriately
- BSBCUS501 Manage quality customer service
- CHCDIV001 Work with diverse people
The primary goal of leadership is to bring out the best in people through respect, care and continual support. These units provide the knowledge and skill required to recruit staff and manage their performance. Unit(s):
- BSBHRM506 Manage recruitment selection & induction processes
- BSBWOR502 Lead and manage team effectiveness
- BSBMGT502 Manage people performance
Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation’s operational plan. These units provide the knowledge required to research and monitor legal requirements, meet ethical responsibilities and lead and manage continuous improvement systems and processes. Unit(s):
- CHCLEG003 Manage legal and ethical compliance
- BSBHRM512 Develop and manage performance management processes
- BSBMGT517 Manage operational plan
- BSBMGT516 Facilitate continuous improvement
These subjects cover the skills and knowledge required to undertake financial management within the Practice. This includes implementing and monitoring a billing and accounting system, planning and implementing financial management approaches, supporting team members whose role involves aspects of financial operations, monitoring and controlling finances and reviewing and evaluating the effectiveness of financial management processes. Unit(s):
- HLTADM004 Manage health billing and accounting system
- BSBFIM501 Manage budgets and financial plans
WHS and infection prevention and control policies, procedures and compliance are the focus of most medical practices.
These subjects provide the skills and knowledge required to establish, maintain, evaluate and monitor compliance with risk control processes. Unit(s):
- HLTINF003 Implement and monitor infection prevention control policies and procedures
- HLTWHS004 Manage work health and safety
- BSBRSK501 Manage risk
Employment and Entry Requirements
Students should be working as a Practice Manager or in another healthcare administration role with suitable opportunities in the work environment to carry out the learning and assessment activities associated with this course.
For entry into Medical Administration Training (MAT) accredited VET courses students must be assessed for Language, Literacy and Numeracy (LLN) capabilities. As a guide – an equivalent of Australia’s Year 12 certificate. To view the required Australian Core Skills Framework ACSF levels Click here
Computer Skills – Students are required to be familiar with operating Practice Management software. They must also be proficient with Microsoft Word and Excel.
COURSE DURATION
Students are given up to 24 months to complete this course but through self-paced options, students can complete it much sooner. Download the guide for more information.
WHEN CAN I START?
You can start as soon as your enrolment is processed! For more information, download the guide.
WHAT EQUIPMENT DO I NEED TO JOIN ONLINE?
This is a distance-based online course. Our fully accredited course material is accessible anywhere and anytime. Students can participate in the online course using a Desktop Computer or Laptop; some course work may be completed via mobile devices. You will also need an internet connection to connect in, an up-to-date browser e.g. Internet Explorer 8+, Chrome or Firefox and access to Microsoft Office. Students are required to have access to their own Practice Management Software.
GOVERNMENT SUBSIDY OPTIONS AND FUNDING FEES
This course is subsidised for eligible Queensland residents through the Skills Assure Higher Level Skills program ‘funded by the Queensland Government’. Eligibility criteria applies. View our funding page or course guide for more details.
This course is subsidised for eligible South Australian residents or workers through the South Australian Skills WorkReady and JobTrainer funding programs. Eligibility criteria applies. View our funding page or course guide for more details.
NON-FUNDED COURSE FEES & PAYMENT OPTIONS
Total course cost $5250
Payment plans available: Payable on enrolment – $500 (non-refundable enrolment & administration fee) plus 50 x weekly payments @$95. Payment plan information can be found here.
Are you eligible for funding?
Queensland
South Australia
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