Flexible, Online Learning
Dedicated Student Support Team
Payment & Funding Options
Personal & Professional Growth
Enhanced Employability & Career Opportunities
BLACK FRIDAY SALE – ON NOW!
Use code BFDIP when enrolling and pay just $3150. Or, choose the payment plan option and pay $0 upfront and spread the cost over 50 weekly instalments of $63.
Are you looking to take the next step in your health administration management career? Then, you’ve come to the right place! Equip yourself with the perfect combination of healthcare, leadership, administrative and business management skills to confidently run the operations of a small to medium-sized medical or allied health practice.
Part time 24 months
Full time 12 months
(finish earlier if you wish)
Online with 24/7 access to your course
Fees & Funding
Interest free payment plans
What you’ll learn
By combining vital theory and practical course work, we will teach you how to:
What you’ll earn
At the end of your course, you will have gained the necessary knowledge and skills to boost your employability and management potential in healthcare. Possible job outcomes include:
Manage staff, lead teams, and foster a more inclusive, productive, and innovative work environment.
Communicate effectively with patients, provide clear instructions, and manage organisational systems efficiently.
Identify risks, develop and implement policies, create safe work environments, and manage stock levels effectively.
Manage healthcare billing and accounting, oversee team finances, and handle patient fees accurately.
Implement and monitor infection prevention and control procedures to maintain a safe and healthy work environment.
Practice Manager (small to medium-sized Medical and Allied Health facilities)
Clinical Coordinator or Manager
Course Entry Requirements
Whilst there are no formal entry requirements mandated by the training package, your skills and capabilities to undertake this training product will be assessed and advice on suitability will be provided during the pre-enrolment process. It is strongly recommended that you gain industry experience prior to entering the course. We recommend that you have:
Language, Literacy and Numeracy (LLN) capabilities equivalent to Australia's Year 12 certificate.
Access to a health administration work environment.
Confidence operating practice software, and proficient with Microsoft Word.
Exceptional multitasking skills and problem solving abilities.
Self-motivation and drive to complete coursework.
All of the above confirmed at enrolment via our Course Suitability Questionnaire, which assesses your choice of study, computer skills, Language, Literacy and Numeracy levels, motivation and expectations for the course.
To view the required Australian Core Skills Framework ACSF levels, Click here.
Course structure & fees
For those needing to navigate diversity, manage staff, and lead teams, these subjects cover inclusion and equity, performance management, and leadership for team cohesion and growth. Unit(s):
- BSBLDR413 Lead effective workplace relationships
- BSBMGT502 Manage people performance
- CHCDIV001 Work with diverse people
This program is designed for individuals in a medical environment and focuses on three key areas:
- Communication with a range of clients, using appropriate medical terminology.
- Developing strategies for managing organisational systems to meet customer service standards.
- Provide instructions and information to clients, proactively following up with clients, and coordinating care with other service providers.
- BSBCUS501 Manage quality customer service
- HLTADM010 Facilitate a coordinated approach to client care
- BSBMED301 Interpret and apply medical terminology appropriately
In this program participants will learn how to identify and mitigate risks, develop and implement policies and procedures that meet legal and ethical requirements, create and maintain safe work environments, and manage stock levels effectively.
- CHCLEG003 Manage legal and ethical compliance
- HLTWHS004 Manage work health and safety
- BSBRSK501 Manage risk
- BSBMED304 Assist in controlling stocks and supplies
These subjects equip healthcare professionals with skills in billing and accounting systems, team financial management, and patient fee structures, referrals, and medical account preparation. Unit(s):
- HLTADM004 Manage health billing and accounting system
- BSBFIM501 Manage budgets and financial plans
- BSBMED302 Prepare and process medical accounts
These subjects provide the skills and knowledge required to
provide information about infection prevention and control procedures, integrate those procedures into work practices and monitor workplace performance.
- Infection Control Cluster
- HLTINF007 Implement and monitor infection prevention and control standards, policies and procedures
- HLTINF006 Apply basic principles and practices of infection prevention and control
COURSE ASSESSMENT ACTIVITIES
Our assessment methodology is competency-based, which means you need not worry about completing tests that give a once-off pass or fail result.
Instead, we evaluate your abilities through various activities, including:
- Short answer questions
- Read and response scenarios
- Role-play activities (with video evidence required)
- Simulated workplace tasks
- Samples of workplace documentation.
Medical Administration Training (MAT) understands the importance of practical experience, so role-playing makes up some of the practical elements of your assessments. MAT believes that you can benefit from undertaking role-playing activities throughout your studies. Not only are they fun and interactive, it gives you the opportunity to collaborate with other participants such as your family, friends or colleagues.
We allow every student up to three attempts for each assessment. Our reliable trainers will assist you throughout your learning journey by giving clear, written feedback to help you comprehend and improve your competencies.
Students are given a generous timeframe of up to 24 months to complete this Diploma of Practice Management. However, with the nature of online study, you can complete the course sooner if you wish. So, whether you prefer to take your time or accelerate your learning, our flexible learning environment and support will help you achieve your goals.
Our online course is designed for distance learning, allowing students to access fully accredited course material from anywhere at any time. You can participate from your desktop computer or laptop; you may even complete some coursework using mobile devices.
To effectively participate and fully engage with the course material, you will need the following:
- A reliable internet connection
- An up-to-date browser such as Chrome or Firefox
- Access to Microsoft Office
- Access to your own Practice Management Software.
RECOGNITION OF PRIOR LEARNING
RPL and Credit Transfer can be applied for at the time of enrolment or during the course. Please refer to our student handbook for further information.
Total Course Costs: $5250
Just like our study set up, our payment options are also flexible. You can pay your course fees up-front or in instalments. If you pay via instalments, an upfront payment of $500 is required at time of enrolment*, followed by 50 weekly payments of $95. Payment plan information can be found here.
*Non-refundable enrolment and administration fee.
The Australian government, both at the state and federal levels, has shown a strong commitment to upskilling the Australian workforce. This dedication has led to an extensive framework of funding schemes and incentive programs. As a result, participants in Medical Administration Training often receive government incentives to pursue training, or they discover that their courses are significantly subsidised.
Major schemes include:
- Skilling South Australia – South Australia Funding
- Skills Assure Funding – Queensland Funding
- Skills Checkpoint for Older Workers – Federal Funding
Queensland: This course is subsidised for eligible Queensland residents through the Skills Assure Higher Level Skills program ‘funded by the Queensland Government’. Eligibility criteria apply. Click here to learn more.
South Australia: The South Australian Government Funding program subsidies this course for eligible South Australian residents or workers. Eligibility criteria apply. Click here to learn more.
Skills Checkpoint for Older Workers: Eligible applicants who are aged over 40 years and wanting to re-skill or upskill may be eligible for the Skills Checkpoint for Older Workers funding through the Federal Government. Click here to learn more.
LEADING STUDENT SUPPORT PROGRAM
At Medical Administration Training (MAT), we understand that returning to study or embarking on an online learning journey can be intimidating. That’s why we prioritise our students’ success and offer comprehensive support every step of the way. From the moment you enrol, our student administration support team will be available to assist you through the enrolment process, provide access to our Learning Management System (LMS), and answer any general enquiries.
You can access our support team via multiple channels, including email, phone, and messaging your trainer in the LMS. This system ensures you can get the help you need when you need it, regardless of location. So, whether you’re returning to study or starting your online learning journey for the first time, you can trust that Medical Administration Training is here to provide the support you need on your career journey.