Student Handbook

We offer complete transparency to our students by providing them with a comprehensive handbook full of information about us and our Nationally Accredited training standards.

Download Student Handbook

Getting a Unique Student Identifier Number (USI)

All students undertaking nationally recognised training delivered by a registered training organisation will need to have a Unique Student Identifier (USI).

Find out how to get a USI

Policies & Procedures

Read our policy documents and the procedures demonstrating how we implement our policies into our Registered Training Organisation.

Access, Equity & Anti-discrimination Policy Complaints & Appeals Policy & Procedure Privacy & Personal Information Policy & Procedure Social Media Policy Student Code of Conduct & Discipline Policy Refund Policy Fees and Charges Policy

Forms

Forms you may need.
Completion of one of the forms below will ensure your request is addressed within 14 days.

Refund Form V2 Credit Transfer Application Form vc2 Complaints & Appeals form V4

Have A Question?

You can either phone or email us your questions directly or alternatively, you may like to see what others are asking.

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