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Quick Facts
Duration

Part time 24 months
Full time 12 months

Delivery

Online

Fees & Funding

$2850

Interest free Payment plans

Funding Available
Entry

Start any time

Overview

This qualification is recognised throughout Australia and will provide you with the skills and knowledge you’ll need to provide high-level administration functions and the confidence to take on supervisory roles in either private or public health service settings such as hospitals, community health centres, private practice and allied health.

The healthcare sector is currently the largest employer and fastest growing industry in Australia and provides many financially rewarding, flexible and secure career opportunities. The HLT47315 Certificate IV in Health Administration will help you to develop: the essential skills required to support the day-to-day operations of a healthcare facility; build your knowledge of terminology; advance your customer service and leadership skill set and much more.

As a student of Medical Administration Training Pty Ltd you’ll be a valued member of an organisation that really cares about your success. We are “the specialist in health related training” and have been delivering Medical Reception, Business Administration and Health Administration courses around Australia since 2004.

Cannot recommend MAT highly enough. The staff are above excellence and Adrienne is a superb trainer. Thank you for guiding me through my Cert IV in Health Administration.

- Donna

In this Nationally Recognised course you will complete 12 modules that consist of 14 units of competency (six core and eight elective units).

These subjects look at medical records and medical accounts and ways to protect the privacy and confidentiality of patients and how to prevent and address them. You will be taken on a journey of discovery of the human body. Using prefixes, root words and suffixes, you will learn how to dissect those difficult medical words confidently. Unit(s):

• BSBMED301 Interpret and apply medical terminology appropriately
Medical Reception Module – Clustered unit consisting of:
• BSBMED302 Prepare and process medical accounts
• BSBMED303 Maintain patient records
• BSBMED305 Apply the principles of confidentiality, privacy and security within the
medical environment

*Include access to and use of the specialised medical software package Clinic to Cloud as well as tutorials in Best Practice and Pracsoft.

Communication is at the heart of how we interact with one another and our patients. Senior health administration staff are required to implement customer service standards and to plan and implement team work activities that meet the needs and expectations of patients. They also need to know how to identify and defuse difficult situations and manage challenging behaviours. Unit(s):

• CHCCCS020 Respond effectively to behaviours of concern
• BSBCUS403 Implement customer service standards
• CHCDIV001 Work with diverse people

These units provide the knowledge required to identify and respond to legal requirements, meet ethical responsibilities and implement continuous improvement systems and processes.

• BSBMGT403 Implement continuous improvement
• CHCLEG001 Work legally and ethically

The primary goal of leadership is to bring out the best in people through respect, care and continual support. Senior health administrators need to develop trust and confidence as leader and maintain networks and relationships. These subjects provide an understanding of leading teams and supporting and encouraging colleagues. Unit(s):
• BSBINN301 Promote innovation in a team environment
• BSBLDR402 Lead effective workplace relationships
• BSBLDR403 Lead team effectiveness

Work Health & Safety policies, procedures and compliance are the focus of all Healthcare facilities. These subjects provide an understanding of contributing to and implementing workplace procedures for identifying hazards and controlling risks in a healthcare setting. Unit(s):
• HLTWHS003 Maintain work health and safety
• BSBRSK501 Manage risk

Students are given up to 24 months to complete this course but through self-paced options, students can complete it much sooner. Download the guide for more information.

Our assessments are competency based so relax no test with a pass or fail result.  Assessment is usually carried out via a combination of:

  • Multiple choice, true/false and short answer questions
  • Practical online activities and scenarios

We allow students three attempts of each assessment and your Trainer will always provide you with written feedback to guide you.

You can start as soon as your enrolment is processed! For more information, download the guide.

This is a distance-based online course.  Our fully accredited course material is accessible anywhere and anytime. Students can participate in the online course using a Desktop Computer or Laptop; some course work may be completed via mobile devices. You will also need an internet connection to connect in, an up-to-date browser e.g. Internet Explorer 8+, Chrome or Firefox
Access to Microsoft Office is recommended.

This course is subsidised for eligible Queensland residents through the Skills Assure Higher Level Skills program ‘funded by the Queensland Government’. Eligibility criteria applies. View our funding page or course guide for more details.

This course is also subsidised for South Australian residents or workers through the South Australian Skills WorkReady and JobTrainer funding programs. Eligibility criteria applies. View our funding page or course guide for more details.

 

Total course cost $2850

Payment plans available, see information on payment plans here.

Payable on enrolment – $150 (Non refundable enrolment & Administration Fee) plus 50 x weekly payments @$54.

This qualification is recognised throughout Australia and will provide you with the skills and knowledge you’ll need to provide high-level administration functions and the confidence to take on supervisory roles in either private or public health service settings such as hospitals, community health centres, private practice and allied health.

Computer Skills – The course is an online course so you need to have basic computer skills.
English Reading and Writing – As a guide – an equivalent of Australia’s Year 10 school certificate, or have proven workplace written communication skills.
Numeracy Skills – Numeracy skills are only required to a basic level e.g. calculations with calculators.

Are you eligible for funding?

Other courses you might be interested in:

Medical Administration Training