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Certificate IV in Health Administration

With healthcare facilities across Australia constantly growing and expanding, the demand for skilled health administrators has never been higher. By obtaining a HLT47321 Certificate IV in Health Administration, you will receive a nationally accredited certification that equips you with the practical knowledge & high-level skills to advance your career and position yourself as a top candidate for management, leadership, administrative & senior operational roles within the thriving healthcare industry.

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certificate iv in health administration

Total of
12 Modules

Full time or
Part time


Certificate on


Course Overview

Course Highlights

Flexible, Online Learning

Dedicated Student Support Team

Payment & Funding Options

Personal & Professional Growth

Enhanced Employability & Career Opportunities

Are you a natural-born leader seeking a fresh challenge? If so, have you ever considered a career in health administration? The healthcare sector is currently Australia’s largest employer and fastest-growing industry and provides many financially rewarding, flexible and secure career opportunities.

Completing this course means you will be equiped to manage an administration team in a diverse range of health settings, including hospitals, community health centres and allied health. 

Download Course Guide

Quick Facts


Part time 24 months
Full time 12 months
(finish earlier if you wish)


Online with 24/7 access to your course

Fees & Funding

Interest free Payment plans
Funding Available, Click Here

Start Date

Any time!

Course Outcomes

What you’ll learn

Through a combination of theory and practical course work, you will learn how to:

What you’ll earn

Once you complete the HLT47321 Certificate IV in Health Administration course, you will receive a nationally recognised Certificate qualifying you for a variety of roles. Here are some examples of employment opportunities you will be eligible to apply for once you have completed this health administration course.

Manage patient records and information in compliance with relevant regulations.

Process medical accounts and follow up on outstanding debts.

Utilise medical terminology and documentation appropriately.

Support healthcare professionals in administrative tasks, such as managing correspondence and following up on patient appointments.

Apply knowledge of healthcare policies and procedures to facilitate efficient operations.

Communicate effectively with patients, colleagues, and stakeholders within the healthcare environment.

Team leader in health admin role.

Senior healthcare administrator

Executive Assistant

Assistant Practice Manager

And many more!

Course Entry Requirements

There are no formal entry requirements for this course.

MAT is committed to providing every enrolled student with the support they need to succeed in their studies. To ensure this, it is necessary for students to have a strong grasp of computer basics and to meet the appropriate proficiency levels in reading, writing, oral communication, and numeracy as outlined in the Australian Core Skills Framework (ACSF) for their chosen course. Click here.

All applicants 16 years and over are welcome.

As the Cert 4 in Health Administration course content is delivered online, we welcome students from all areas of Australia including Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra, Darwin & Hobart.

Course structure & fees

In this Nationally Recognised course you will complete 12 modules that consist of 15 units of competency (nine core and six elective units).

Learn how to protect the privacy and confidentiality of patients, maintain patient records within an existing medical records management system and to prepare and process medical accounts for a range of patients. Unit(s):

Medical Reception Module – Clustered unit consisting of:
• BSBMED302 Prepare and process medical accounts
• BSBMED303 Maintain patient records
• BSBMED305 Apply the principles of confidentiality, privacy and security within the
medical environment

*Include access to and use of the specialised medical software package Clinic to Cloud as well as tutorials in Best Practice and Pracsoft.

Communication is at the heart of how we interact with one another and our patients. Senior health administration staff are required to use medical terminology in the context of their job role and to communicate effectively with patients, colleagues, management and other industry providers Unit(s):

  • HLTCCD003 Use medical terminology in health care
  • CHCCOM005 Communicate and work in health or community services

These units provide the skills required to implement work health and safety (WHS) policies and procedures in the workplace, apply basic infection prevention and control principles including implementing standard and transmission-based precautions, integrate these procedures into work practices, monitor and manage risks . Units (s)

  • HLTWHS003 Maintain work health and safety
  • Infection Control Cluster
    • HLTINF007 Implement and monitor infection prevention and control standards, policies and procedures
    • HLTINF006 Apply basic principles and practices of infection prevention and control
  • BSBOPS504 Manage business risk

Teams must work within relevant legislation, codes, national standards and work health and safety (WHS) rules. Senior administrators evaluate and enhance their own practice as well as promote cohesion, motivate, mentor, coach and develop their team. Unit(s):

  • CHCLEG001 Work legally and ethically
  • BSBLDR413 Lead effective workplace relationships
  • CHCPRP003 Reflect on and improve own professional practice

These units provide the skills required to provide instructions and information to patients, liaise with service provider, work respectfully with people from diverse social and cultural groups and handle difficult incidents and situations. Unit(s):

  • HLTADM010 Facilitate a coordinated approach to client care
  • CHCDIV001 Work with diverse people
  • CHCCCS020 Respond effectively to behaviours of concern

At MAT, you don’t need to worry about a once-off pass or fail result. Our assessment methodology is competency-based, meaning we evaluate your abilities through various activities. During this course, trainers may use any or all of the following: 

  • Question-based assessment with written responses. 
  • Product-based assessment – e.g. creating and presenting mock reports, policies or procedures.
  • Direct observation assessment – demonstrating your practical skills by engaging in simulated role play or workplace tasks.

Medical Administration Training (MAT) understands the importance of practical experience, so role-playing makes up some of the practical elements of your assessments. MAT believes that you can benefit from undertaking role-playing activities throughout your studies. Not only are they fun and interactive, it gives you the opportunity to collaborate with other participants such as your family, friends or colleagues.

We provide up to three attempts for each assessment to ensure your success. Our reliable trainers offer clear, written feedback to help you comprehend and improve your competencies.

Students are given a generous timeframe of up to 24 months. However, if you prefer a more self-paced option, we allow students to complete the course sooner if they wish. So, no matter your learning style, our flexible learning environment and guidance will ensure you achieve your goals.

As a distance-based online course, you can access fully accredited course material from anywhere at any time. Students can participate from their desktop computer or laptop; or some coursework may also be completed using a mobile device.

For a smooth online learning experience, you will need the following: 

  • A reliable internet connection
  • An up-to-date browser such as Chrome or Firefox
  • Access to Microsoft Office
  • Desktop or laptop should have audio and camera or a webcam

You can apply for RPL and Credit Transfers at the time of enrolment or during the course. Please refer to our student handbook for further information.

Total Course Costs: $2850

Just like our study set up, our payment options are also flexible. You can pay your course fees up-front or in instalments. If you pay via instalments, an upfront payment of $50 is required at time of enrolment*, followed by 50 weekly payments of $57. Further payment plan information can be found here.

This course fee is made up of:
Non-Refundable Enrolment Fee: $50
Non-Refundable Administration Fee: $250
Course Unit Fee (x 15 Units):       $170


Both the Queensland and South Australia state governments commitment to up-skilling the Australian workforce has resulted in a comprehensive framework of funding schemes and incentive opportunities. As a result, many Medical Administration Training participants are provided incentives by the Government to undertake training and/or find that their courses are heavily subsidised.

This course is available under the following funding programs:

Major schemes include:


This course is subsidised for eligible Queensland residents through the Skills Assure Higher Level Skills program ‘funded by the Queensland Government’.  Course costs start at as little as $25. Eligibility criteria apply. Click here to learn more.

South Australia:

Begin your journey in Health Admin and complete the course for as little as $300 (payment plans available)! Eligibility criteria applies. The South Australian Government offers funding programs for eligible South Australian residents or workers. Click here to learn more.

New South Wales: 

Whilst there is currently no Government funding available for residents of New South Wales to study a Certificate IV in Health Administration, we offer our students the option of paying by installments. Eligible New South Wales students may also apply for Austudy/ABSTUDY payments whilst studying a Certificate IV in Health Administration – learn more


Unfortunately there is no Government funding available for students living in Victoria to cover the cost of a Certificate IV in Health Administration, however you may be eligible to apply for Austudy/ABSTUDY payments while completing the course – learn more. We also offer our Victorian students the ability to pay by installments over 50 weeks to make the cost more manageable.

Western Australia:

The West Australian Government does not currently offer any form of funding for the Certificate IV in Health Administration however you may be eligible to receive Austudy/ABSTUDY payments for the duration of your course. We also offer WA students the option of paying for their course over 50 weekly installments to make the costs more manageable.

Keen to Enrol?

Download our Course Guide

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At Medical Administration Training (MAT), we understand that diving into online learning or returning to study can be a daunting experience. But never fear! MAT is here for you every step of the way. From the moment you enrol, our student administration support team will be available to guide you, grant you access to our top-notch Learning Management System (LMS), and address any general queries.

You can reach our dedicated support team through various channels, such as email and phone – you can even message your trainer in the LMS. No matter where you are located, you can quickly get the help you need when you need it. So, whether you are a seasoned student or embarking on your first online learning journey, you can trust MAT to have your back and provide the support you require to succeed in your career.

Further Information

What Do I Need to Know about the Certificate IV in Health Administration Course?

The HTL47321 Certificate IV in Health Administration is an intermediate-level course widely recognised across Australia as a reputable qualification. Trusted by numerous hospitals, clinics, and medical professionals, it validates your proficiency with advanced administration knowledge and high level skills including medical terminology and patient record keeping systems. The HLT47321 Certificate IV in Health Administration qualification ensures you’re equipped with the confidence, practical knowledge, skills & expertise required for senior supervisory positions in various operational health service settings, including community health centres, private practices, and hospitals. With over twenty years of experience in training thousands of healthcare administration professionals with our specialised courses all over Australia, MAT offers:

  • A complete and updated course that consists of 15 units of competency
  • A course that will add immense value to those working in the health administration field or those who want to
  • Up to 24 months or two years of distance-based online education, with Trainer Support assisting students throughout the duration of the course
  • A self-paced learning experience, allowing students to enrol at any time and progress through their units according to their individual study schedule.
  • Government subsidy options available to eligible candidates

How Will The Certificate IV in Health Administration Course Benefit Me?

2 reasons why you would benefit from completing the Certificate IV in Health Administration Course offered by MAT. For example:

1) Diverse Career Options 

Immediately upon completion of this course, you will find yourself a distinct candidate for a variety of rewarding positions, including Administration Supervisor, Team Leader for Clinical Services, Executive Assistant, Senior Clerk, Assistant Practice Manager, Ward Clerk, and more. Many of these roles can be used as stepping stones to further advance your career in health administration over the next few years.

2) Holistic Learning That Applies To All Walks Of Life

The education you will receive with the Cert 4 in Health Administration will benefit you in ways beyond your career prospects, and applicable to your everyday. Beyond learning how to manage patient recordkeeping systems in a medical environment, you will learn skills related to being a supervisor, being a team leader, mentoring and coaching others, creating teams and motivating your team members. You will gain all the confidence to perform roles you may not have known you could do.

What Are You Waiting For? Sign Up For Your Certificate IV in Health Administration Today

With this offer, you can secure your future with this flexible, affordable, and all-inclusive course. Here are just some of the reasons to start your course today.

  • Course is designed for all ages
  • Flexible career and work environment
  • Student support throughout the entire course
  • Self-paced learning
  • Learn from an accredited and trusted RTO training provider with over 20 years experience
  • Affordable interest-free payment plans
  • All materials provided for you
  • Everything online making it easy to study our Certificate 4 in Health Administration in Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra, Hobart, Darwin and all other locations throughout Australia.

Whether you are new to the health administration industry or have years of experience, you will find immense value in what this course can offer you.