2-4 weeks Full-time
4-8 weeks Part-time
Interest free Payment plans
Payment can be made via credit card or EFT
Start any time
Has the idea of working in the medical industry always interested you? Well, there is no better time to pursue that medical reception career than now. Australia’s rapid growth in population has resulted in the health industry providing excellent employment prospects as well as job security. It is an industry where age is no barrier and your life skills are valued. So whether you are 16 or 60+ there are career opportunities awaiting you!
This nationally accredited short course is easy to complete and ensures you gain the knowledge required to proficiently work as a Medical Receptionist and the skills and confidence to start employment soon after successful completion of the course.
- Access to a professional trainer with current industry experience
- Pre-recorded video sessions
- Downloadable resources (yours to keep)
- Anytime, anywhere user-friendly eLearn access
- Hands-on use of the medical software Clinic to Cloud as well as tutorials in Pracsoft and Best Practice
- A Careers Workshop focusing on your career plan from start to finish
- Certificate of Completion and nationally recognised Statement of Attainment
- Highly regarded by industry professionals
The healthcare sector is currently the largest employer and fastest growing industry in Australia and provides many financially rewarding, flexible and secure career opportunities. The most represented groups who complete our courses are:
- Healthcare or Aged Care workers wanting to transition into an administration role but stay within the health industry.
- Those who have great customer service skills from their experience in retail or hospitality.
- Administrators from other industries who would like to transition into the health sector.
- Those who have always had an interest in all things medical and had a desire to work in a caring environment.
The healthcare sector is currently the largest employer and fastest growing industry in Australia and provides many financially rewarding, flexible and secure career opportunities. Doctors, hospitals and other health practitioners need trained administration staff and receptionists. There are a variety of health administration career opportunities you can apply for. These are within medical practices, hospital administration, specialist practices, ward clerk, radiology and pathology, skin cancer clinics, and all allied health practices such as physiotherapy, podiatry and many more.
Age is no barrier. Whether you are 16 or 60+ there are career opportunities waiting for you within the health industry. The healthcare industry employs a broad range of people of varying ages and backgrounds and is one of the few employment environments that value your life experience and what those experiences can bring to the job role. Maturity is definitely no barrier to gaining employment in the healthcare sector.
BSBMED301 INTERPRET AND APPLY MEDICAL TERMINOLOGY APPROPRIATELY
During this unit, you will be taken on a journey of discovery of the human body. Using prefixes, root words and suffixes, you will learn how to dissect those difficult medical words confidently.
BSBMED302 PREPARE AND PROCESS MEDICAL ACCOUNTS
This unit is the most important unit of any medical reception course in preparing you for the workplace. You will receive a detailed understanding of Medicare (MBS) and veteran’s affairs bulk billing, gap payments and doctor’s fees. Also includes Work cover claims and CTP motor vehicle accident claims.
BSBMED305 APPLYING THE PRINCIPLES OF CONFIDENTIALITY, PRIVACY AND SECURITY WITHIN A MEDICAL ENVIRONMENT
The importance of confidentiality within the medical industry cannot be underestimated. During this unit, you will explore Privacy Legislation and standards for the collection of patient information known as the 13 Privacy Principles.
BSBMED303 MAINTAIN PATIENT RECORDS
In this unit, you will receive a detailed understanding of the role of the medical receptionist when using a patient record keeping system; how to create new records; rules of who can access records; the importance of maintaining accurate patient details; and much more.
Clinic to Cloud, Pracsoft and Best Practice are Australian market leaders in the clinical and practice management software industry. These programs assists medical practices in managing their appointments, billing, reporting, Medicare claims and much more. Enhance your knowledge in these software programs with our hands-on Clinic to Cloud software as well as online tutorials for Best Practice and Pracsoft.
The Medical Reception and Terminology course has been designed to cover the critical components of becoming a proficient administrator in the health administration sector.
Here’s the breakdown of what you’ll learn:
- Medical Administration customer service
- Privacy and Confidentiality in a medical specific context
- Health Information management
- Understanding medical records
- Medical Reception duties
- Patient liaison
- Appointment book
- Basic health and safety
- Telephone techniques
- Legislative requirements
- Medical abbreviations
- Components of medical words
- General medical terms
- Overview of body systems
- Medical / diagnostic procedures
- Health care systems in Australia
- Reconciliation of Medical accounts
- Bulk Billing and private accounts
- The Medicare System
- Fee structures
- Processing accounts
COMPUTERISED MEDICAL ACCOUNTS
- Creating a patient
- Appointment book
- Billing and receipting
- Introduction to medical software
- Patient database management
- Career planning
- Skills Assessment
- Cover Letter
- The Interview
Payments can be made in full on registration by EFT of Credit card. The total fee for this course if paid upfront is $560.
OR via our payment plan: $150 on registration plus 8 weekly payments @ $55.00. Payment plan information can be found here.
All students are allocated up to 8 weeks to complete their course, however as this is a self-paced course you can complete in much less time should you wish.
Absolutely! Medical Administration Training delivers fully accredited training in Certificate III up to Diploma level qualifications in Health Administration. We also have a number of industry specific short courses on offer. All our successful students are offered further discounts on our courses (not applicable for funded courses).