Flexible, Online Learning
Dedicated Student Support Team
Interest-Free Payment Options
Downloadable Resources (Yours to Keep)
Enhanced Employability & Career Opportunities
Certificate of Completion & Nationally Recognised Statement of Attainment
BLACK FRIDAY SALE – ON NOW!
Use code BFMR when enrolling and pay just $495. Or, choose the payment plan option and pay $0 upfront and spread the cost over 9 weekly instalments of $55.
Are you passionate about helping others or joining the medical industry? With Australia’s rapidly growing population, the health industry offers abundant employment prospects and excellent job security. Whether you’re 16 or 60+, this industry values your lived and learned experience and exciting career opportunities await you!
Part time 4-8 weeks Full time 2-4 weeks (finish earlier if you wish)
Online with 24/7 access to your course
Fees & Funding
$560 - Payment upfront via credit card, debit card or bank transfer accepted
Payment Plans - Interest free.
Group booking - Discounts for 6 or more, enquire for pricing.
What you’ll learn
Through a blend of essential theory and practical course work activities, you gain the necessary skills and knowledge to:
What you’ll earn
The healthcare sector is Australia's largest employer and fastest-growing industry and provides many financially rewarding, flexible and secure career opportunities.
You will receive a certificate of completion and statement of attainment upon successful completion of this course.
There are a variety of medical receptionist jobs you can apply for after completing this short course. These are within:
Support the daily operations of a medical facility
Interpret and apply medical terminology appropriately
Provide excellent customer service
Efficiently prepare and process medical accounts
Manage confidential patient records within a medical environment
Effectively converse with diverse groups of people
Confidently use specialised medical software
Medical practices (GP clinics)
Radiology facilities (X-ray, Ultrasound, MRI etc.)
Skin cancer clinics
Allied health practices (physiotherapy, podiatry and many more)
Course Entry Requirements
No official prerequisite studies are required to enrol in our Medical Receptionist and Terminology course. However, for a smoother learning process, we strongly suggest you possess the following:
Primary Language, Literacy and Numeracy (LLN) capabilities equivalent to Australia's Year 10 certificate.
An interest in the medical industry.
Proficiency in basic word processing, downloading and saving documents, sending emails and navigating the internet.
Self motivation to study independently.
Strong organisational and prioritisation skills.
All of the above confirmed at enrolment via our Course Suitability Questionnaire, which assesses your choice of study, computer skills, Language, Literacy and Numeracy levels, motivation and expectations for the course.
To view the required Australian Core Skills Framework ACSF levels, Click here.
Course structure & fees
Total of two modules consisting of:
This clustered module is the most important of any medical reception course in preparing you for the workplace and has been designed to cover the critical components of becoming a proficient administrator in the health sector. These subjects explain the Healthcare and Medicare systems in Australia and explore patient triaging, communicating with patients, telephone techniques, customer services and much more.
The Medical Reception module consisting of:
- BSBMED302 Prepare and process medical accounts
This subject looks at medical billing and receipting. You will explore Bulk Billing and private accounts; develop an understanding of Veteran’s Affairs, gap payments and doctor’s fees. Also includes WorkCover and CTP motor vehicle accident claims.
- BSBMED303 Maintain patient records
You will gain an understanding of the medical receptionist’s role when using a patient record keeping system; including how to create new patient records, the different appointment types, making and managing patient appointments.
- BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
The security of personal information is of the utmost importance within the health industry. This subject gives consideration to privacy legislation and accepted codes of conduct when collecting, using and disclosing personal information.
- INTRODUCTION TO MEDICAL SOFTWARE
This course includes access to and use of the specialised medical software package Clinic to Cloud as well as tutorials in PracSoft and Best Practice, Australian market leaders in the clinical and practice management software industry. These programs assist medical practices in managing their appointments, billing, reporting, Medicare claims and much more.
- CAREERS Workshop
Enhance your career opportunities by completing the complimentary Online Career Workshop. Focusing on your career plan from start to finish.
* Includes resume templates
Medical terminology is the language healthcare professionals use to describe symptoms and medical procedures. Understanding this language is not just limited to doctors and nurses. As a Healthcare worker you are dealing with patient records and communicating with other healthcare staff daily, so being familiar with certain medical terms and procedures will make your job easier.
Increase your confidence and gain an understanding of:
- prefixes, suffixes and root words commonly used in the medical industry.
- Common medical abbreviation meanings and when they are used.
- Learn strategies to confidently dissect and pronounce difficult medical words.
- The human body systems including conditions and diseases relating to each body system
- BSBMED301 Interpret and apply medical terminology appropriately
COURSE ASSESSMENT ACTIVITIES
MAT’s course assessment is competency-based, which means you need not worry about a pass or fail outcome. Our trainers will use various methods to assess your medical reception and terminology capabilities, such as:
- Q&As – providing written responses to proposed scenarios and knowledge checks.
- Product-based assessment – mock-ups of patient records, appointments, and accounts using the supplied medical software.
- Short pronunciation and communication tasks – providing recorded audio evidence of short simulated conversations.
Every student is granted up to three attempts for each assessment, ensuring ample opportunities for success. Our dedicated trainers are committed to supporting you every step of the way, providing comprehensive written feedback that will help you understand and enhance your skills and abilities.
To complete their course, all students are allocated up to 4 weeks for the full time study load and 8 weeks for the part time study load. However, as this is a self-paced course, you can finish it in much less time.
As an online study program, our flexible platform allows you to access fully accredited course material from any location anytime. You can conveniently participate in and complete coursework using a desktop computer or laptop.
To access your course content, please ensure you have the following:
- An up-to-date browser, such as Chrome or Firefox
- Access to Microsoft Office
- A reliable internet connection
- Functional audio capabilities (microphone) on your desktop or laptop device.
RECOGNITION OF PRIOR LEARNING
You can apply for RPL and Credit Transfers at the time of enrolment or during the course. Please refer to our student handbook for further information.
Total Course Costs: $560
Payments can be made in full on registration by Credit card, debit card or bank transfer.
Alternatively, we can organise a plan where you pay $150 on registration plus 8 weekly payments of $55.00. Further payment plan information can be found here.
Discounts are available for group bookings of 6 or more students, please contact us for pricing.
CAN I CONTINUE MY STUDIES WITH MEDICAL ADMINISTRATION TRAINING?
Absolutely! Medical Administration Training delivers fully accredited training in Certificate III up to Diploma level qualifications in Health Administration.
We also have a number of industry specific short courses on offer. All our successful students are offered further discounts on our courses (not applicable for funded courses).
LEADING STUDENT SUPPORT PROGRAM
At Medical Administration Training (MAT), we understand that starting an online learning program or returning to studies can be overwhelming. Our dedicated student administration support team is here to assist you every step of the way, from the moment you enrol right through to course completion. They will guide you in accessing our exceptional Learning Management System (LMS), address general enquiries, and provide support throughout the process.
We offer multiple communication channels, including phone, email, and messaging via the LMS, ensuring you can receive prompt assistance wherever and whenever needed. Whether you’re exploring a new career fresh out of school or returning to studies later in life, rest assured that MAT has your back!