Quick Facts

2-4 weeks Full-time
4-8 weeks Part-time





Interest free Payment plans

Payment can be made via credit card or EFT


Start any time


Has the idea of working in the medical industry always interested you? Well, there is no better time to pursue that medical reception career than now. Australia’s rapid growth in population has resulted in the health industry providing excellent employment prospects as well as job security. It is an industry where age is no barrier and your life skills are valued. So whether you are 16 or 60+ there are career opportunities awaiting you!

This nationally accredited short course is easy to complete and ensures you gain the knowledge required to proficiently work as a Medical Receptionist and the skills and confidence to start employment soon after successful completion of the course.

As a student of Medical Administration Training Pty Ltd you’ll be a valued member of an organisation that really cares about your success. We are “the specialist in health related training” and have been delivering Medical Reception, Business Administration and Health Administration courses around Australia since 2004.

What do our students say?

  • Access to a professional trainer with current industry experience
  • Pre-recorded video sessions
  • Downloadable resources (yours to keep)
  • Anytime, anywhere user-friendly eLearn access
  • Hands-on use of  the medical software Clinic to Cloud as well as tutorials in Pracsoft and Best Practice
  • A Careers Workshop focusing on your career plan from start to finish
  • Certificate of Completion and nationally recognised Statement of Attainment
  • Highly regarded by industry professionals

The healthcare sector is currently the largest employer and fastest growing industry in Australia and provides many financially rewarding, flexible and secure career opportunities. Doctors, hospitals and other health practitioners need trained administration staff and receptionists. There are a variety of health administration career opportunities you can apply for. These are within medical practices, hospital administration, specialist practices, ward clerk, radiology and pathology, skin cancer clinics, and all allied health practices such as physiotherapy, podiatry and many more.

Age is no barrier. Whether you are 16 or 60+ there are career opportunities waiting for you within the health industry. The healthcare industry employs a broad range of people of varying ages and backgrounds and is one of the few employment environments that value your life experience and what those experiences can bring to the job role. Maturity is definitely no barrier to gaining employment in the healthcare sector.

Total of two modules consisting of:

This clustered module is the most important of any medical reception course in preparing you for the workplace and has been designed to cover the critical components of becoming a proficient administrator in the health sector. These subjects explain the Healthcare and Medicare systems in Australia and explore patient triaging, communicating with patients, telephone techniques, customer services and much more.


The Medical Reception module consisting of:

  • BSBMED302 Prepare and process medical accounts
    This subject looks at medical billing and receipting. You will explore Bulk Billing and private accounts; develop an understanding of Veteran’s Affairs, gap payments and doctor’s fees. Also includes WorkCover and CTP motor vehicle accident claims.
  • BSBMED303 Maintain patient records
    You will gain an understanding of the medical receptionist’s role when using a patient record keeping system; including how to create new patient records, the different appointment types, making and managing patient appointments.
  • BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
    The security of personal information is of the utmost importance within the health industry. This subject gives consideration to privacy legislation and accepted codes of conduct when collecting, using and disclosing personal information.
    This course includes access to and use of the specialised medical software package Clinic to Cloud as well as tutorials in PracSoft and Best Practice, Australian market leaders in the clinical and practice management software industry. These programs assist medical practices in managing their appointments, billing, reporting, Medicare claims and much more.
  • CAREERS Workshop
    Enhance your career opportunities by completing the complimentary Online Career Workshop. Focusing on your career plan from start to finish.
    * Includes resume templates

Medical terminology is the language healthcare professionals use to describe symptoms and medical procedures. Understanding this language is not just limited to doctors and nurses. As a Healthcare worker you are dealing with patient records and communicating with other healthcare staff daily, so being familiar with certain medical terms and procedures will make your job easier.

Increase your confidence and gain an understanding of:

  • prefixes, suffixes and root words commonly used in the medical industry.
  • Common medical abbreviation meanings and when they are used.
  • Learn strategies to confidently dissect and pronounce difficult medical words.
  • The human body systems including conditions and diseases relating to each body system


  • BSBMED301 Interpret and apply medical terminology appropriately

All students are allocated up to 8 weeks to complete their course, however as this is a self-paced course you can complete in much less time should you wish.

Payments can be made in full on registration by EFT of Credit card.

or Pay $150 on registration plus 8 weekly payments @$55.00. Payment plan information can be found here.

Computer Skills – The course is an online course so you need to have basic computer skills.
English Reading and Writing – As a guide – an equivalent of Australia’s Year 10 school certificate, or have proven workplace written communication skills.
Numeracy Skills – Numeracy skills are only required to a basic level e.g. calculations with calculators.

This is a distance-based online course.  Our fully accredited course material is accessible anywhere and anytime. Students can participate in the online course using a Desktop Computer or Laptop; some course work may be completed via mobile devices. You will also need an internet connection to connect in, an up-to-date browser e.g. Internet Explorer 8+, Chrome or Firefox.

Absolutely! Medical Administration Training delivers fully accredited training in Certificate III up to Diploma level qualifications in Health Administration. We also have a number of industry specific short courses on offer. All our successful students are offered further discounts on our courses (not applicable for funded courses).

Other courses you might be interested in:

Medical Administration Training