Policy And Procedures

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Policy, Procedures & Forms

You will find our policy and procedure documents along with frequently used forms below.

Policies & Procedures

Read our policy documents and the procedures demonstrating how we implement our policies into our Registered Training Organisation.

Access, Equity & Anti-discrimination Policy Complaints & Appeals Policy & Procedure Privacy Policy Social Media Policy Assessment Policy Fees, Refunds and Cancellations Policy Additional Fees and Charges Schedule Student Support Policy Payment Plan Information Course Progression Policy Student Handbook Plagiarism and Collusion Policy

Lady writing with a pen on desk

Forms

Forms you may need.
Completion of one of the forms below will ensure your request is addressed within 14 days.

Refund Request Form Credit Transfer Application Form Complaints & Appeals Form Withdrawal Form Copy Certificate Request Form Assessment Appeal Form

RTO Registration Code No:
31078